Questions, answered

Selfcloud FAQ

What does Selfcloud provide?

A dedicated cloud server, the configured media application stack, HTTPS access, monitoring, and managed operations.

Are films or TV programmes included?

No. No media or streaming catalogue is included. You are responsible for supplying and using media lawfully.

Do I need technical server experience?

No. The service is designed so normal provisioning and management happen through the dashboard.

Which applications are installed?

The initial stack includes Jellyfin, Sonarr, Radarr, Prowlarr, and Transmission.

Is the server shared with other customers?

No. Each purchased server is an isolated provider resource assigned to one customer account.

How are prices charged?

Plans are recurring monthly subscriptions. Customer-facing prices and invoices are presented in GBP.

What happens if I cancel?

Cancellation stops renewal and starts the clearly communicated server-retention and deletion lifecycle.

Can I change my account email or password?

Yes. Verified email-change, password-change, reset, and active-session controls are available in the account dashboard.

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